Your privacy matters to us. This Privacy Policy explains exactly what personal data olk168 collects, why we collect it, how we use and protect it, and what rights you have over your own information as a player on our platform.
Six core principles that define how olk168 handles your personal information — from the moment you register to every transaction you make.
Every byte of data transmitted between your device and the olk168 platform is protected by industry-standard 256-bit SSL/TLS encryption. Your login credentials, financial details, and personal information are never sent in plain text over any network.
olk168 does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. We share information only with regulated service providers who are contractually bound to strict confidentiality and data security obligations.
We collect only the personal data that is strictly necessary to operate your account, process your transactions, verify your identity under KYC requirements, and comply with our legal obligations. We do not collect data speculatively or for undisclosed purposes.
Access to your personal data within olk168 is limited to authorised personnel on a strict need-to-know basis. All staff with data access undergo mandatory privacy training and are bound by confidentiality agreements. Access logs are retained and audited regularly.
You have the right to access, correct, and request deletion of your personal data at any time. olk168 will respond to all verified data rights requests within 30 calendar days. Simply contact our support team at [email protected] to exercise your rights.
Receiving promotional emails and SMS from olk168 is always optional. You can withdraw your marketing consent at any time via your Account settings or by contacting support. Withdrawing marketing consent has no effect on your ability to use any core platform feature.
olk168 is committed to protecting the privacy and personal data of every individual who interacts with our online sportsbook and casino platform, accessible at https://olk168.app. This commitment extends to every player based in Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, and all other regions of Indonesia, as well as any international user who accesses the Platform.
This Policy has been prepared in accordance with internationally recognised data protection principles, including purpose limitation, data minimisation, storage limitation, integrity, confidentiality, and accountability. These principles reflect our belief that responsible data handling is inseparable from responsible platform operation.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming page, both of which form part of the overall agreement between you and olk168. In the event of any inconsistency between this Policy and the Terms & Conditions on a matter relating to personal data, this Policy shall prevail.
olk168 is the data controller for all personal data collected directly from players through the Platform. Where we engage third-party processors — such as payment providers (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, OVO, DANA, GoPay, ShopeePay, LinkAja) and game technology suppliers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft) — those parties act as data processors under written data processing agreements that bind them to confidentiality and security obligations consistent with this Policy.
olk168 collects the following categories of personal data from Players, depending on the nature of your interaction with the Platform:
| Category | Examples | Collected When |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, KTP / passport number | Registration & KYC verification |
| Contact Data | Email address, Indonesian mobile number, residential address | Registration |
| Financial Data | Bank account number, e-wallet ID (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal amounts in IDR | First deposit & KYC; each transaction |
| KYC Documents | Scans of government-issued ID (KTP), proof of address, selfie with ID | KYC verification process |
| Technical Data | IP address, device type and OS, browser type and version, screen resolution, session timestamps | Every Platform visit |
| Usage Data | Pages visited, games played, bet history, wager amounts, win/loss records, session duration, feature interactions | During active Platform use |
| Communications Data | Live chat transcripts, support email correspondence, complaint records | When you contact support |
| Marketing Preferences | Email/SMS opt-in or opt-out status, preferred promotion types, promotional coupon redemption history | Registration and account settings updates |
We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data beyond what is strictly necessary for responsible gaming monitoring purposes (e.g., recording a self-exclusion request or a player's stated vulnerability).
olk168 collects personal data through the following channels and mechanisms:
olk168 uses your personal data exclusively for the following defined purposes. We do not use your data for any purpose that is incompatible with those listed below without first obtaining your explicit consent or establishing a new legal basis:
For each processing purpose described in Section 4, olk168 relies on one or more of the following legal bases:
olk168 may share your personal data with the following categories of third party, strictly to the extent necessary for the stated purpose:
All third-party data processors engaged by olk168 are required to implement technical and organisational security measures consistent with those described in Section 9 of this Policy and to process personal data only on documented instructions from olk168.
olk168 uses cookies and similar tracking technologies (such as local storage and session storage) on the Platform to provide core functionality, improve performance, and — where you consent — to deliver personalised content. The following cookie categories are used:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function — includes session authentication tokens, load balancer cookies, and CSRF protection tokens. Cannot be disabled without breaking core functionality. | No (legitimate interests basis) |
| Functional | Remember your preferences — such as your preferred game lobby view, language preference, and responsible gaming tool settings — so they persist across sessions. | No (contract performance basis) |
| Analytics | First-party analytics cookies that collect anonymised data about how Players navigate the Platform, which game categories are most popular, and where technical errors occur. Used solely for internal product improvement. | Yes (consent basis) |
| Marketing | Track whether you arrived at the Platform via a specific promotional campaign so that olk168 can attribute bonus credits correctly and optimise the relevance of future promotional offers. | Yes (consent basis) |
You can manage your cookie preferences at any time via your browser settings. Most modern browsers allow you to view, block, or delete cookies through the privacy or security section of the browser settings menu. Please note that blocking strictly necessary cookies will prevent you from logging in or using core Platform features.
olk168 does not use third-party advertising networks or cross-site tracking technologies. The analytics and marketing cookies we use are strictly first-party and are processed solely within the olk168 infrastructure.
olk168 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply as a general guide:
When data is no longer required and has reached its retention limit, olk168 will securely delete or irreversibly anonymise it. Anonymised, aggregated data (from which individuals cannot be identified) may be retained indefinitely for statistical and analytical purposes.
olk168 implements a comprehensive, layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:
While olk168 implements industry-leading security measures, no online platform can guarantee absolute security. You are responsible for protecting your own account credentials. Do not share your password with any third party, and contact support immediately at [email protected] if you suspect unauthorised access to your account.
As a Player on the olk168 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at with the subject line "Privacy Rights Request — [Your Username]". We will verify your identity and respond within 30 calendar days.
Request a copy of all personal data we hold about you, along with information about how it is being used and shared.
Request correction of any inaccurate or incomplete personal data we hold about you. You can update most contact details directly in your account settings.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent and no other legal basis applies. Note that legal retention obligations may prevent full erasure in certain cases.
Request that we limit how we use your data in certain circumstances — for example, while you contest the accuracy of data we hold, or while an objection is being assessed.
Receive a structured, machine-readable copy of personal data you provided to us under a consent or contract basis, so you can transfer it to another service if you choose.
Object to processing based on our legitimate interests, including profiling for marketing or responsible gaming monitoring. We will cease processing unless we can demonstrate compelling grounds that override your rights.
Withdraw any consent you have given at any time with immediate effect — including marketing opt-ins. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Request human review of any significant decision made about you solely by automated means — such as an automated account suspension triggered by our fraud detection systems.
olk168 will not charge a fee for handling any privacy rights request unless the request is manifestly unfounded or excessive, in which case we reserve the right to charge a reasonable administrative fee or decline to act. We will always inform you before doing so.
As part of our account registration process, all applicants are required to declare that they are at least 21 years of age. This declaration is backed by our KYC identity verification process, which cross-references the date of birth stated at registration against a government-issued identity document (such as an Indonesian KTP or passport).
If olk168 discovers or has reasonable grounds to suspect that a registered Player is under the age of 21, we will immediately suspend the account, freeze any associated balance pending investigation, and initiate a mandatory identity re-verification process. If the Player is confirmed to be underage, the account will be permanently closed, all personal data will be securely deleted as required by law, and any deposited funds will be returned to the verified payment source.
Parents and guardians who believe that a minor may have registered an account on the olk168 Platform are urged to contact us immediately at . We will treat all such reports with the highest priority and complete confidentiality.
For guidance on parental control tools and resources for preventing minors from accessing online gambling platforms, please visit our Responsible Gaming page.
olk168 operates as an international online gaming platform, and some of the third-party service providers we engage — including cloud infrastructure partners, game technology suppliers, and KYC verification specialists — may be located outside Indonesia. This means that your personal data may be transferred to, stored in, or processed in countries other than your country of residence.
Where such international transfers occur, olk168 ensures that appropriate safeguards are in place to protect your personal data to a standard at least equivalent to the protections described in this Policy. These safeguards may include:
You may request further information about the specific international transfer mechanisms applicable to any particular data processing activity by contacting us at .
olk168 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. When we make material changes to this Policy, we will take the following steps to notify you:
We encourage you to review this Privacy Policy periodically to stay informed about how olk168 protects your data. The most current version of this Policy will always be accessible at https://olk168.app/privacy-policy.
Your continued use of the olk168 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy to the extent permitted by applicable law. If you do not agree with any change to this Policy, you should stop using the Platform and close your account by contacting support.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way olk168 handles your personal data, please do not hesitate to get in touch with our Data Protection team through the following channels:
We are committed to resolving all privacy-related enquiries promptly and transparently. All verified privacy rights requests will receive a substantive response within 30 calendar days of receipt. If your request is complex or voluminous, we will notify you within 30 days that an extension of up to an additional 60 days is required, along with the reasons for the extension.
21+ olk168 is strictly for adults aged 21 and over. Gambling involves financial risk — please play responsibly. If gambling is negatively affecting your life or the lives of those around you, visit our Responsible Gaming page for self-exclusion tools, deposit limits, and access to professional support services.
With your privacy fully protected by 256-bit SSL encryption and our strict no-data-sales policy, you can focus on what matters: enjoying world-class sports betting, live casino action, and premium slots on olk168.